To: Honorable Mayor and Members of City Council
From: Steve Potter, City Manager
Prepared By: Jaina French, Community Relations and Media Manager
TITLE:
Title
Content Management System for City of Napa External Website
LABEL
RECOMMENDED ACTION:
Recommendation
Authorize the City Manager to execute on behalf of the City an amendment to Agreement No. C2017-082 for Services with CivicPlus, LLC to provide City website Content Management Services for three years in an amount of $68,864.44.
Body
DISCUSSION:
Prior to 2018, the City of Napa had been using an open-source content management system for the external website as well as the intranet for nearly 10 years. With the many advancements in technology, and increasing need to communicate in many different ways, we began to research new website solutions. At the same time, Napa County began the same process, as they were also in need of a new content management system. As a result, the County issued an RFP in August, 2016, and invited the City to participate in the vetting and selection process. After reviewing proposals and participating in live demos, a joint decision was made that CivicPlus, a firm with over 20 years of experience developing and designing civic websites, offered the best solution. A generous cost savings was offered for both the implementation and ongoing maintenance costs if the City and County both entered into contract at the same time. Leveraging these economies of scale also allowed us to share regular onsite trainings.
This new solution offered custom website design, a dedicated project manager and designer, support through the entire implementation process and beyond, 24/7 telephone and online support, as well as hosting and automated software updates/backups, including infrastructure security, antivirus, and firewall support. Additionally, CivicPlus offered modules for online forms, e-newsletters and other notifications and calendars, as well as a fully responsive design (can ...
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